# Add a team member (/docs/training/add-a-team-member)

Practice managers and owners do this when someone joins the practice.

## What you'll need [#what-youll-need]

The person's email address.

## Steps [#steps]

1. Open **Team**.
2. Press **Add team member**.
3. Type their address into **Email address**.
4. Under **Role**, choose **Staff: logs checks and uploads evidence**, **Manager: also manages equipment and team** or **Inspector: read-only**.
5. Press **Send invitation**. You will see **Invitation sent**.
6. Ask them to open the link in the email.
7. When they have joined, press **Open** next to their name.
8. Choose their **Job** and press **Save profile**.

The app uses their job to work out which training they need, so don't skip the last step.

## If something goes wrong [#if-something-goes-wrong]

- **The email hasn't arrived.** Ask them to check their junk folder. Then, under **Waiting to join**, press **Send again**.
- **It says link expired.** Press **Send again**.
- **You used the wrong address.** Under **Waiting to join**, press the cross next to it to cancel the invitation.
- **That person is already in your team.** They are already on the **People** list, so you don't need to invite them.
- **Send invitation is greyed out.** Type a full email address, like name@yourpractice.co.uk.
- **You can't see Add team member.** Only managers and owners can invite people.
- **A person shows Job not set.** Press **Open** next to their name and choose their **Job**.